![]() Even a user self-service way that I could document. Was hoping there was a better way to handle this. Now, while this does work, it is not always easy to get a user on the phone andf in front of their PC for the entire 5 minutes that this takes. Approve the test approval notificaiton on phone - Tap next a few times until done. Scan the QR code on PC screen, click next. Disable MFA for the user - Remove the phone device from the user's AzureAD user in Azure portal/Authenticaiton Methods - Enable MFA for the user - Walk user through these steps: - If not already, have user install Microsoft Authenticator app on new phone - Going to on their PC - Sign in - See prompt stating "More information is needed" - Click Next, until we get to the QR code screen - On Phone in App, Have user tap Add Account -> Work or School -> Scan QR code. until a user gets a new phone then we have to do what we call the "MFA Dance" From initial MFA setup, User shows their MFA status as ENFORCED so we. ![]() ![]() Office 365, Enterprise E5 licenses for all users and MFA enabled using the Microsoft Authenitcator app. Good afternoon, hoping someone has already solved this issue and can help guide me: ![]()
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